Automated NPS Email Survey
The Net Promoter Score (NPS) is an efficient way to measure customer satisfaction and to segment your subscriber list. Send an NPS review email after people subscribe to the newsletter or finalize an order, at a time of your choice, asking them to rate your store, products or interaction with the staff on a scale from 1 to 10.
The data from the NPS forms is collected in your account and it allows you to create relevant email marketing campaigns, with newsletters personalized according to client scores.
Here is an example of an NPS email automation.